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PRIVACY AND CONFIDENTIALITY NOTICE

Limits of Services Provided via Distance Communication

Except as noted below, information provided by either Stouffer Clinical Counseling & Consulting LLC or LifeStream Solutions in response to your request for information, whether using this website or the company’s answering service, shall be limited to information about the issues we treat, educational material of a general nature, cost of services, scheduling information and so forth.

Neither Stouffer Clinical Counseling & Consulting LLC nor LifeStream Solutions will engage in assessment, diagnosis or treatment of psychiatric, mental health, psychological, emotional or relational symptoms, conditions or dynamics with individuals, couples or families via “distance communication”. This limitation applies to all communication received by either Stouffer Clinical Counseling & Consulting LLC or LifeStream Solutions via text message, email, voice mail, internet conferencing systems or telephone from persons who are not established counseling clients of either Stouffer Clinical Counseling & Consulting LLC or LifeStream Solutions.

For a confidential in-person discussion of counseling, therapy or other services that we provide and to arrange a complementary, no-obligation introductory consultation, we invite you to contact us directly at 217-679-3766 or use our Contact Form provided on this website to request a callback. (See Using Our Contact Form below.)

Limits to Privacy & Confidentiality when Using Certain Methods of Communications

Stouffer Clinical Counseling & Consulting LLC and LifeStream Solutions will treat all communications received as private and confidential. However, persons who submit questions or information via text message, email, third-party voice mail, or internet conferencing systems should not regard such communication methods (i.e., “distance communication”) as secure where neither Stouffer Clinical Counseling & Consulting LLC nor LifeStream Solutions have entered into a business associate agreement for HIPAA & HITECH compliant services. Therefore, we will choose the manner of response and we respectfully request that you either contact us directly at 217-679-3766 or request a callback using our Contact Form as found on this website.

How We Use Information about You

We take your privacy seriously. That’s why we recommend that you not post or send sensitive, private or confidential information using this site. Information or comments that you post to public blogs or forums that we may offer will be made public and you assume the liability for any consequences. Similarly, we while provide an encrypted means for you to make a confidential request for information to be sent to you or for us to contact you by telephone not all information can be encrypted, such as: 1) any email addresses you include to ensure transmittal, delivery or notification of email by you, us or others that you designate; 2) addresses of recipients that you might include in the carbon copy (CC) or blind carbon copy (BCC) fields; 3) any information in the subject line; 4) file names of attachments that we or you may append to an email; and 5) your IP address and routing information. The best rule is to include only the minimum information on the subject line, use file names that do not contain sensitive, private or confidential information, and include only those email addresses needed to accomplish your intended purpose.

Information you provide may be used to assist us in providing the services you request and to meet our obligations as a matter of professional ethics, regulation and law, as well as to assure or enhance the quality of our services or to inform the development of new services, policies or procedures. We do not sell your information and we will not divulge information to persons or entities who are not legally permitted access to such information unless: 1) you provide us with a written authorization for the release of information; 2) your insurance company requires it; 3) it is necessary for one or more of our HIPAA; 4) it is the minimum necessary for one or more of our HIPAA/HITECH business associates to meet their contractual obligations to us; 4) it is the minimum necessary to comply with a court-ordered request; 5) it is the minimum necessary to comply with mandated reports required by law.

Cookies & Analytics

We want you to know that we may use cookies or analytic tools or software to understand how visitors utilize our site, to improve the quality of the services and site features we offer, and to enhance our site security. We track de-identified aggregated data about all visitors and users as a total population. We do not track or maintain specific data about you except temporarily while you are actively using our website or such information is in the processes of being de-identified and aggregated with that of all visitors to this site. This data will permit us to analyze how our visitors as a user population engage and experience our site and the services and products that we offer.

Sharing Information

We do not sell or share information about you with others except the minimum required to: 1) permit our business associates support our business functions; 2) comply with legal requests for such information by yourself or others acting on your behalf provided we have your written consent authorizing the release of such information; 3) comply with court-ordered requests for such information; and 4) to comply with requirements of professional ethics, regulatory rules or statutes of law, as applicable.

The Nature and Scope of Professional Counseling

Stouffer Clinical Counseling & Consulting LLC and LifeStream Solutions engage in professional counseling to assist individuals, couples and families deal with cognitive, emotional and behavioral challenges that may accompany adjustment to medical diagnoses, assessments, treatments and/or the impact of actual health conditions, their course and treatment. Professional counseling services may include education, and application of psychosocial counseling and/or therapy.

Benefits and Risks of Counseling & Therapy

Outcomes for counseling and therapy for emotional, cognitive or behavioral issues for individuals, couples, families or groups cannot be guaranteed and there is some risk of personal discomfort, relational difficulty, and even a worsening of symptoms. Nothing communicated by Stouffer Clinical Counseling & Consulting LLC or LifeStream Solutions through this website is intended to claim or imply a guaranteed result or freedom from negative outcomes to individuals, couples, families or groups.

Limitations of the Medical Information that We May Provide

Neither Stouffer Clinical Counseling & Consulting LLC nor LifeStream Solutions engage in the assessment, diagnosis or treatment of medical symptoms or conditions and do not provide medical advice. We may provide you with information about various health conditions, symptoms or possible treatments but such information is intended solely for educational purposes and you should verify its accuracy and applicability with your physician or other qualified healthcare provider before making changes in matters of your health.

Our Relationship with You and Others Accessing this Website & Requesting Information

No counseling or therapeutic relationship shall be deemed to exist between either Stouffer Clinical Counseling & Consulting LLC or LifeStream Solutions solely on the basis of either your request for information via this website, communication with our answering service, or participation in an introductory consultation.

Using Information on Our Website & Our Disclaimer

Our website at StoufferClinical.com contains a lot of information. Stouffer Clinical Counseling & Consulting LLC, also doing business as LifeStream Solutions, creates most of the content while others may have contributed additional information. We carefully create the content we publish and we try to correct mistakes as soon as we become aware of them. However, we advise you to use caution and to remember that it is up to you use any information in a thoughtful and reasoned manner. Additionally, you should exercise great care and caution when using visitor-contributed information.

Your Responsibility for Information You Post or Contribute to Our Website

When you participate in comment discussions attached to blog posts, you are responsible for what you post and we reserve the right to refuse to post or to remove anything we deem inappropriate, without any possibility of recourse or redress on your part. Be aware that some users will rely on the content you contribute. You are ultimately responsible for your posts and by submitting any post, you hereby fully indemnify us from any claim we might receive from third parties harmed by your content.

Remedies through Arbitration of Disputes and Claims

By using this website or submitting a Contact Form, you agree to submit any disputes or claims with Stouffer Clinical Counseling LLC also doing Business as LifeStream Solutions to final and binding arbitration in accordance with the then current rules (the “Rules”) of the American Arbitration Association (“AAA”) for resolution of disputes regarding claims, damages, failure to perform, breach of contract, and so forth. You also agree that claims or disputes shall be administered by the AAA and that the arbitrator shall be selected in accordance with the rules of the AAA. To initiate the arbitration process, the aggrieved party (either you or us as the case may be) must file and serve the other party a written claim in accordance with the Rules of the AAA. You also agree that the arbitrator shall have the power to award any remedies, including preliminary relief, injunctive relief, attorney’s fees and casts and all other remedies available under applicable law. The decision of the arbitrator shall be final, conclusive and binding on the parties (you and us) to the arbitration. Judgment may be rendered n the arbitrator’s decision in any court having jurisdiction. This is the complete agreement between you and us on the subject of arbitration of disputes which you freely enter into by your decision to utilize this website or any of the services or products provided by Stouffer Clinical Counseling & Consulting LLC also doing business as LifeStream Solutions.

Our Domicile & Other Legal Matters

Stouffer Clinical Counseling & Consulting LLC also doing business as Life Stream Solutions is an Illinois limited liability corporation. By using this website, you agree that any legal action you feel is necessary to resolve an issue not settled by arbitration (see “Remedies through Arbitration of Disputes and Claims”, above) will be filed and heard in any court having jurisdiction and which is located in Sangamon County, Illinois. Our principal place of business, as filed with the Illinois Secretary of State and the Illinois Department of Professional and Financial Regulation, is 900 Capital Airport Drive, Suite 2, Springfield, IL 62707.

Using Information on Our Website & Our Disclaimer

Our website at StoufferClinical.com contains a lot of information. Stouffer Clinical Counseling & Consulting LLC, also doing business as LifeStream Solutions creates most of the content while others may contribute additional information. We carefully write the content we publish and we try to correct any mistakes as soon as we become aware of them. However, you are advised to use caution and make use of the information on this website, provided at your own risk. Additionally, you should exercise great care and caution when using visitor-contributed information since its accuracy cannot always be verified.

Your Responsibility for Information You Post or Contribute to Our Website

When you post comments or participate in discussions attached to blog posts on this site, you are responsible for what you post and we reserve the right to refuse to post or to remove anything we deem inappropriate, without any possibility of recourse or redress on your part. Be aware that some users will rely on the content you contribute. You are ultimately responsible for your posts and by submitting any post, you hereby fully indemnify us from any claim we might receive from third parties harmed by your content.

Using our Contact Form

Our Contact Form is designed to initiate conversation with us when you prefer to do so by encrypted email rather than telephone. Once we have received your message, we will typically respond by telephone to permit a more informative and confidential discussion of your needs and concerns.

You are encouraged to complete the requests for information using the form(s) provided on this website to request general service information, educational material, or request a return call to discuss confidential information, arrange an initial consultation, or arrange other services.

While this form provides for encryption of the menu options you select and a brief message, it is not possible to encrypt the items necessary to send, receive and display the subject since delivery and notification require them. Items that cannot be encrypted are address information (i.e., To, From, CC, and BCC), the subject line, and account information such as IP addresses. It is possible for third parties to intercepted form data you send to us. Therefore, unencrypted information you intend to remain private could be read by unauthorized entities.

Please do not include information you consider sensitive, private or confidential in this form. If you wish to share or discuss such information, call us directly at 217-679-3766 or simply complete the Contact Form published on this, select the phone option and include a subject line (required) and a brief message (optional), neither of which that you consider sensitive, private or confidential.

Your Agreement is Required

You may not use our Contact Form without acknowledging that you have read, understood and agreed to the terms and conditions for use and our notice of privacy practices posted on this website. If you require assistance or do not agree with the terms and conditions listed here please exit the site now. Whether you disagree or have a suggestion to improve them you are we invite you to contact us at 217-679-3766 for assistance. Thank you.

Copyright Notice

Copyrights & Reproduction of Website Contents

Stouffer Clinical Counseling & Consulting LLC is the copyright holder of all material as it is presented on this website. We may use information copyrighted by other parties with their permission or as permitted by fair use provisions of copyright law. Users are cautioned that unauthorized copying, printing or electronic posting of the contents of this site may constitute a copyright infringement by us and/or other parties and violators may be subject to legal action. Persons desiring to utilize information from this website are encouraged to request permission from Stouffer Clinical Counseling & Consulting LLC by contacting us at 217-679-3766 or writing us a 900 Capital Airport Drive, Suite 2, Springfield, IL 62707.